Field Support Representative

IDEXX Laboratories Inc

Hong Kong, HK
**
Instrument installation and troubleshooting
Customer training on diagnostic equipment
Fluent in english and cantonese
** IDEXX Laboratories Inc is seeking a motivated Field Support Representative to provide on-site customer support in Hong Kong. The role involves installing equipment, training clinic staff, and troubleshooting issues, with a strong emphasis on customer satisfaction and engagement. **

Job Summary

  • The role focuses on installing instruments, training clinic staff, and expanding diagnostic capabilities for customers.
  • Candidates must be fluent in both English and Cantonese to effectively communicate with clients in the region.
  • Success requires extensive overnight travel primarily within Hong Kong and Macau to support veterinary clinics.

Matching Summary

Match Score: 75

** IDEXX Laboratories Inc is seeking a motivated Field Support Representative to provide on-site customer support in Hong Kong. The role involves installing equipment, training clinic staff, and troubleshooting issues, with a strong emphasis on customer satisfaction and engagement. **

Skills & Requirements

Must-have

  • Instrument installation and troubleshooting
  • Customer training on diagnostic equipment
  • Fluent in English and Cantonese
  • Extensive overnight travel required
  • Experience with veterinary clinic workflows

Nice-to-have

  • Mandarin language fluency
  • IT networking experience
  • Ability to lift up to 60 pounds
  • International travel capability
  • Weekend and overtime availability

Key Requirements

  • Bachelor's degree in Veterinary Medicine or related field
  • 3-5 years experience in veterinary clinics or medical devices
  • Fluency in English and Cantonese required

Work Rights

Not specified

Tailored Resume

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