Associate, Payroll Client Services - Sat- Wed - Amer

RemoteJobs.LTD

Americas
$19,650—$44,200 usd pm
**
Payroll customer service experience
Payroll regulatory requirements
Customer expectations
** RemoteJobs.LTD is seeking an Associate for Payroll Client Services to work remotely from Saturday to Wednesday. The role focuses on managing payroll inquiries and providing excellent customer service, requiring experience in payroll and a collaborative approach to problem-solving. **

Job Summary

  • Serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls.
  • Provide advanced-level support, addressing complex issues and ensuring customer satisfaction is prioritized throughout their journey.
  • Partner effectively with teams across Customer Experience, Payroll Operations, Benefits, Tax, and Finance to ensure timely and accurate resolutions within strict service level agreements (SLAs).

Matching Summary

Match Score: 75

** RemoteJobs.LTD is seeking an Associate for Payroll Client Services to work remotely from Saturday to Wednesday. The role focuses on managing payroll inquiries and providing excellent customer service, requiring experience in payroll and a collaborative approach to problem-solving. **

Salary

$19,650—$44,200 USD

Skills & Requirements

Must-have

  • payroll customer service experience
  • payroll regulatory requirements
  • customer expectations
  • Zendesk, Slack, Notion
  • team-oriented environment
  • continuous learning in payroll

Nice-to-have

  • ambitious problems
  • future focused work culture
  • global impact

Key Requirements

  • Experience in a payroll customer service role
  • Robust understanding of regulatory requirements
  • Advanced knowledge in specific jurisdictions
  • Excellent problem-solving capabilities
  • Superior written and verbal communication skills
  • Ability to effectively engage with diverse stakeholders
  • Manage multiple priorities

Work Rights

Not specified

Tailored Resume

Cover Letter