Guest Services Representative Carilion Rockbridge Community Hospital

Carilion Services Inc

Lexington, United States
Onsite
Meeting and greeting patients
Directing and assisting guests
Patient registration process
Responsible for proactively meeting, greeting, directing and assisting patients and guests, ensuring a seamless flow of operations into the facility

Job Summary

  • Responsible for proactively meeting, greeting, directing and assisting patients and guests, ensuring a seamless flow of operations into the facility.
  • Assist with patient registration, vendor check-in, conducts facility tours, performs Notary acts, and manages patient flow from point of entry to service area.
  • Carilion offers a comprehensive benefits package including Medical, Dental, Vision, a Pension Plan, Paid Time Off, and wellness resources.

Matching Summary

Responsible for proactively meeting, greeting, directing and assisting patients and guests, ensuring a seamless flow of operations into the facility.

Skills & Requirements

Must-have

  • meeting and greeting patients
  • directing and assisting guests
  • patient registration process
  • managing patient flow
  • de-escalating situations
  • using Epic and Teletracking

Nice-to-have

  • hospitable personality
  • calmness, tact, diplomacy
  • professionalism in handling situations
  • hospital experience recommended

Key Requirements

  • High school diploma or GED
  • Two years related customer service experience
  • Basic typing skills required
  • Ability to use computer terminal
  • Proficient in office equipment
  • Dependable and accessible

Work Rights

Not specified

Tailored Resume

Cover Letter