Customer Success Specialist Madrid, España Comercial, Ventas Y Negocios / Comercial No Especificado Híbrido Hace 12 Días No Especificado Híbrido Hace 12 Días

QuadMinds

Madrid, Spain
Hybrid
3+ years experience in implementation or support
Saas b2b software implementation experience
End-to-end customer onboarding execution
QuadMinds is seeking a Customer Success Specialist to ensure successful software adoption for new clients and to assist existing clients with technical and operational inquiries. The role requires a minimum of three years of experience in implementation, technical support, or operational consultancy, particularly in B2B SaaS environments

Job Summary

  • The primary mission is to ensure new customers in Spain successfully adopt the software while reducing time to market.
  • Responsibilities include managing end-to-end onboarding processes such as assessment, configuration, training, and stabilization.
  • The role requires acting as the main point of contact for existing clients to resolve technical and operational issues rapidly.

Matching Summary

Match Score: 85

QuadMinds is seeking a Customer Success Specialist to ensure successful software adoption for new clients and to assist existing clients with technical and operational inquiries. The role requires a minimum of three years of experience in implementation, technical support, or operational consultancy, particularly in B2B SaaS environments.

Skills & Requirements

Must-have

  • 3+ years experience in implementation or support
  • SaaS B2B software implementation experience
  • End-to-end customer onboarding execution
  • Technical and operational problem solving
  • Autonomous project management capability

Nice-to-have

  • Effective communication and organizational skills
  • Results-oriented mindset with team collaboration
  • Ability to define business objectives with clients

Key Requirements

  • Minimum 3 years experience in implementation, technical support, or operational consulting
  • Experience implementing or supporting SaaS B2B software
  • Residency in Madrid or surrounding areas, Spain

Work Rights

Must reside in Madrid or surroundings

Tailored Resume

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