Customer Service Representative I

heidelbergmaterials.fr

Base: $20.49 -$22.49; bonus/equity: not specified;...
Respond promptly and professionally
Accurate information on products
Resolve customer issues efficiently
Respond promptly and professionally to customer inquiries via phone, email, and other channels

Job Summary

  • Respond promptly and professionally to customer inquiries via phone, email, and other channels.
  • Resolve customer issues efficiently while ensuring a positive experience.
  • Heidelberg Materials offers a 401(k) retirement savings plan with company contributions and matching, along with highly competitive benefits programs.

Matching Summary

Respond promptly and professionally to customer inquiries via phone, email, and other channels.

Salary

Base: $20.49 -$22.49; Bonus/Equity: Not specified; Benefits: Highly competitive benefits programs

Skills & Requirements

Must-have

  • Respond promptly and professionally
  • Accurate information on products
  • Resolve customer issues efficiently
  • Maintain detailed records

Nice-to-have

  • Collaborative mindset
  • Adapt in a fast-paced environment
  • Exceptional customer service commitment

Key Requirements

  • Strong communication skills
  • Active listening skills
  • Proficiency with computer systems
  • Data entry proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter