Manager - Patient Experience - Full Time 8 Hour Day Shift (exempt)

USC Verdugo Hills Hospital

Los Angeles, California, United States
Base: $81,000 - $133,000; bonus/equity: not specif...
Three years healthcare or hospitality experience
Leading patient satisfaction programs
Diplomatic problem solving approach
The Patient Experience Program Manager actively engages with colleagues to coordinate patient and family centered care at USC Verdugo Hills Hospital

Job Summary

  • The Patient Experience Program Manager actively engages with colleagues to coordinate patient and family centered care at USC Verdugo Hills Hospital.
  • This role assists in long-range planning and managing department activities to achieve high levels of patient satisfaction and employee engagement.
  • Candidates must obtain Certified Patient Experience Professional certification within one year of hire.

Matching Summary

The Patient Experience Program Manager actively engages with colleagues to coordinate patient and family centered care at USC Verdugo Hills Hospital.

Salary

Base: $81,000 - $133,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Three years healthcare or hospitality experience
  • Leading patient satisfaction programs
  • Diplomatic problem solving approach

Nice-to-have

  • Master's degree preferred
  • Exceptional analytical skills
  • Long range planning capabilities

Key Requirements

  • Bachelor's degree required
  • Three years' experience in healthcare or hospitality
  • Certified Patient Experience Professional certification within one year

Work Rights

Not specified

Tailored Resume

Cover Letter