Banamex Norte Volante Foráneo Distrito Regional Chihuahua

Citigroup

Ciudad Cuauhtémoc, Mexico, Mexico
On-site
2 to 4 years relevant experience
Customer service or call center background
Internal and external relationship building
Citigroup is seeking a Banamex Norte Volante Foráneo in Ciudad Cuauhtémoc, Mexico, for a customer service and sales role focused on resolving client inquiries and identifying upselling opportunities. The position requires 2 to 4 years of relevant experience, preferably in customer service, and offers a full-time, on-site opportunity within a large, global organization

Job Summary

  • The role involves providing customer service by resolving inquiries and complaints via phone and email while identifying cross-selling opportunities.
  • Employees will assist vendors with transaction processing using Point of Sale terminals, IVR, and VeriFone systems.
  • The position requires evaluating business risk and ensuring compliance with laws, regulations, and company policies to protect Citigroup's reputation.

Matching Summary

Match Score: 75

Citigroup is seeking a Banamex Norte Volante Foráneo in Ciudad Cuauhtémoc, Mexico, for a customer service and sales role focused on resolving client inquiries and identifying upselling opportunities. The position requires 2 to 4 years of relevant experience, preferably in customer service, and offers a full-time, on-site opportunity within a large, global organization.

Skills & Requirements

Must-have

  • 2 to 4 years relevant experience
  • Customer service or call center background
  • Internal and external relationship building
  • Point of Sale terminal operation
  • Interactive Voice Response systems
  • VeriFone system usage

Nice-to-have

  • Retail commerce experience
  • Credit application assistance skills
  • Marketing campaign participation
  • Strong ethical judgment
  • Risk evaluation capabilities

Key Requirements

  • High school diploma or equivalent
  • 2 to 4 years of relevant experience
  • Experience in customer service centers or retail
  • Ability to build client relationships

Work Rights

Not specified

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