Senior Product Support Engineer

JLL

Bengaluru, KA, India
**
Peoplesoft financial management 9.2 support
Production support and incident management
System monitoring and performance analysis
** JLL is seeking a Senior Product Support Engineer in Bengaluru to provide specialized support for their PeopleSoft Financial Management platform. The role involves proactive system monitoring, issue resolution, and collaboration with finance teams to ensure seamless operations, particularly during critical financial processes. **

Job Summary

  • This role ensures seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.
  • The successful candidate will maintain exceptional system reliability while serving as the primary technical liaison between IT and finance teams, delivering flawless support during month-end closes and collaborating on strategic enhancement initiatives.
  • JLL fosters a culture of collaboration and innovation, encouraging applicants to apply even if they do not meet all requirements.

Matching Summary

Match Score: 75

** JLL is seeking a Senior Product Support Engineer in Bengaluru to provide specialized support for their PeopleSoft Financial Management platform. The role involves proactive system monitoring, issue resolution, and collaboration with finance teams to ensure seamless operations, particularly during critical financial processes. **

Skills & Requirements

Must-have

  • PeopleSoft Financial Management 9.2 support
  • Production support and incident management
  • System monitoring and performance analysis
  • SQL and PSQuery data analysis
  • Month-end financial close support
  • Root cause analysis and issue resolution

Nice-to-have

  • Process automation and GenAI applications
  • Mentoring and cross-functional leadership
  • Predictive analytics and proactive monitoring
  • Collaboration in global teams
  • Training development and knowledge transfer

Key Requirements

  • 3-5 years PeopleSoft Financial Management experience
  • Bachelor's degree in related field
  • PeopleSoft FSCM 9.2 functional expertise
  • Strong communication and incident management skills
  • Experience with financial close processes
  • PeopleSoft Financial Management certifications preferred

Work Rights

Not specified

Tailored Resume

Cover Letter