Telecommunications Operator

Massachusetts Eye and Ear Infirmary

Boston, MA, United States
Base: $17.71 - $22.15phly; bonus/equity: not speci...
Fully remote
Operate switchboard console
Manage voice-paging system
Handle emergency situations
Responsible for facilitating proficient operation of a hospital communication system

Job Summary

  • Responsible for facilitating proficient operation of a hospital communication system.
  • Perform various clerical duties and operate computer equipment including the switchboard console, alphamate pager, voice-paging system, portable radios, and cellular telephone and provide information to callers and visitors.
  • In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

Matching Summary

Responsible for facilitating proficient operation of a hospital communication system.

Salary

Base: $17.71 - $22.15/Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Operate switchboard console
  • Manage voice-paging system
  • Handle emergency situations
  • Respond to alarm systems
  • Issue and log keys

Nice-to-have

  • Commitment to outstanding customer service
  • Quickly assess situations
  • Prioritize rationally

Key Requirements

  • High School Diploma or Equivalent required
  • 2-3 years customer service or call-center experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter