Senior Manager, Service Transition

NTT DATA

Hybrid
Significant knowledge of project management methodologies
Extended experience in service transitioning
Ability to manage complex client transition projects
NTT DATA is seeking a Senior Manager for Service Transition, responsible for overseeing the transition of complex services while promoting a collaborative team culture. The role requires significant experience in project management and service transition within the IT sector, along with strong communication and stakeholder management skills

Job Summary

  • The Senior Manager, Service Transition is responsible for taking full accountability for the transition of complex services by the transition teams under their leadership.
  • This role requires managing risk and minimizing potential failure by planning and ensuring the execution of all testing, training, and change management activities.
  • NTT DATA is a global leader serving 75% of the Fortune Global 100, committed to accelerating client success through responsible innovation.

Matching Summary

Match Score: 85

NTT DATA is seeking a Senior Manager for Service Transition, responsible for overseeing the transition of complex services while promoting a collaborative team culture. The role requires significant experience in project management and service transition within the IT sector, along with strong communication and stakeholder management skills.

Skills & Requirements

Must-have

  • Significant knowledge of project management methodologies
  • Extended experience in Service Transitioning
  • Ability to manage complex client transition projects
  • Expertise in transition management approaches and methodologies
  • Experience with contractual review and service definition

Nice-to-have

  • Collaborative and innovative team culture
  • Strategic thinking ability
  • Excellent communication skills
  • Diversity and inclusion workplace environment

Key Requirements

  • Bachelor's degree in Computer Science or Information Technology
  • ITIL certification preferred
  • PMBOK and/or Prince II Certification(s) desirable
  • Extended track record in managing complex client transition projects
  • Demonstrable expertise in transition management approach and methodology

Work Rights

Not specified

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