Operations Team Leader - Workforce Rostering

Healthcare Australia

Adelaide, South Australia, Australia
Not specified; benefits: 5 weeks annual leave; bir...
On-site
Team leader or supervisory experience
Fast-paced high-volume environment
Workforce planning or recruitment settings
This role leads a national after-hours rostering team to ensure critical healthcare shifts are filled across Australia

Job Summary

  • This role leads a national after-hours rostering team to ensure critical healthcare shifts are filled across Australia.
  • The position operates on a rotating roster including weekday shifts starting between 1:00pm and 3:00pm, weekend shifts, and potential night duty coverage.
  • Employees receive generous annual leave entitlements of 5 weeks per year plus birthday leave and a discount on private health insurance.

Matching Summary

This role leads a national after-hours rostering team to ensure critical healthcare shifts are filled across Australia.

Salary

Not specified; Benefits: 5 weeks annual leave; Birthday Leave; 7% BUPA discount

Skills & Requirements

Must-have

  • Team Leader or supervisory experience
  • Fast-paced high-volume environment
  • Workforce planning or recruitment settings
  • Calm under pressure leadership
  • Hands-on phone support capability

Nice-to-have

  • Customer service background
  • Call centre experience
  • Process improvement mindset
  • Stakeholder engagement skills
  • Coaching and performance management

Key Requirements

  • Demonstrated Team Leader or supervisory role experience
  • Experience in customer service, call centre, or workforce planning
  • Ability to manage performance and provide clear feedback

Work Rights

Not specified

Tailored Resume

Cover Letter