Chef De Service, Centre De Réponse À La Clientèle / Manager Customer Response Centre
Airbus Canada Limited Partnership
Mirabel, Quebec, Canada
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Leading technical teams
Airline operations knowledge
Aircraft systems and structures
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Airbus Canada Limited Partnership is seeking a Department Manager for its Customer Response Center in Mirabel, Quebec, to lead a technical support team for the A220 aircraft. The ideal candidate should have extensive experience in aircraft operations, team management, and customer support, with a focus on providing high-quality service in a fast-paced environment.
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Job Summary
You will lead the Technical Support Service team responsible for providing and coordinating the support necessary to ensure the efficient operation of the A220 fleet globally.
Your role as Department Manager, A220 Customer Response Center, will be to work with a 24/7 team of specialists to ensure a rapid, high-quality response to customers, involving the resolution of a wide range of in-service issues.
The A220 commercial aircraft Programme is headquartered in Mirabel, in the greater Montreal area, offering a high quality of life for professionals and families.
Matching Summary
Match Score: 75
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Airbus Canada Limited Partnership is seeking a Department Manager for its Customer Response Center in Mirabel, Quebec, to lead a technical support team for the A220 aircraft. The ideal candidate should have extensive experience in aircraft operations, team management, and customer support, with a focus on providing high-quality service in a fast-paced environment.
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Skills & Requirements
Must-have
leading technical teams
airline operations knowledge
aircraft systems and structures
24/7 customer support
managing a team
high-pressure environment
Nice-to-have
cross-collaboration
continuous development
innovative thinking
quality of life
Key Requirements
minimum 10 years engineering or maintenance experience
minimum 10 years management or supervision experience