Flexible work (minimum 50% in-office time per quarter)
7+ years in product support or customer success
5+ years managing complex saas solutions
Strong technical background and acumen
Workday is seeking a Senior Technical Account Manager in Warsaw, Poland, to provide proactive support for large strategic accounts. The ideal candidate will possess strong technical and project management skills, with extensive experience in customer relations and account management in a B2B SaaS environment
Job Summary
The role involves acting as the primary point of contact for strategic customers while advocating for their needs within internal teams.
Candidates must leverage deep knowledge of Workday's architecture and products like HCM, Payroll, and Financials to ensure business alignment.
Workday offers a flexible work approach requiring at least 50% time in-office or with customers, along with competitive compensation and benefits.
Matching Summary
Match Score: 85
Workday is seeking a Senior Technical Account Manager in Warsaw, Poland, to provide proactive support for large strategic accounts. The ideal candidate will possess strong technical and project management skills, with extensive experience in customer relations and account management in a B2B SaaS environment.
Salary
Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options
Skills & Requirements
Must-have
7+ years in product support or customer success
5+ years managing complex SaaS solutions
Strong technical background and acumen
Experience with large enterprise accounts
Fluent spoken and written English
Nice-to-have
Fluency in German, French, or Spanish
C-level engagement experience
Background in HR, Payroll, or Financials
Proven issue resolution and escalation skills
Ability to work independently in fast-paced environments
Key Requirements
BS or MS in Technical Degree or equivalent experience
7+ years experience in B2B enterprise software support
5+ years implementing or managing complex SaaS solutions
English fluency required; other languages preferred