Operational Support Analyst

University of Arkansas System

$25ph; not specified; not specified
Workday operational support
Duplicate record resolution
Review tickets and research
The Operational Support Analyst is responsible for assisting with the daily review and resolution of duplicate records, review tickets, help with research, verify documentation, and assist with campus-focused reports for duplicate record resolution

Job Summary

  • The Operational Support Analyst is responsible for assisting with the daily review and resolution of duplicate records, review tickets, help with research, verify documentation, and assist with campus-focused reports for duplicate record resolution.
  • This position will also support operational and hygiene tasks such as customer changes, org studio, and unassigned tasks.
  • This is a part-time position with up to 20 hours of work per week, not exceeding 1500 hours per fiscal year.

Matching Summary

The Operational Support Analyst is responsible for assisting with the daily review and resolution of duplicate records, review tickets, help with research, verify documentation, and assist with campus-focused reports for duplicate record resolution.

Salary

$25/hr; Not specified; Not specified

Skills & Requirements

Must-have

  • Workday Operational Support
  • duplicate record resolution
  • review tickets and research
  • verify documentation
  • campus-focused reports
  • customer changes and org studio

Nice-to-have

  • excellent written and verbal communication
  • strong attention to detail
  • manage multiple tasks effectively
  • creative thinking with accuracy

Key Requirements

  • 30 hours undergrad degree
  • 1 year related experience
  • Bachelor's degree equivalent
  • managing technical requirements
  • large volumes of data

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter