Senior Manager, Knowledge Management & Communication
useblink.dev
New York, NY, USA
Remote
Ai-enabled knowledge management ecosystem
Large language model (llm) tools
Content lifecycle management
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody
Job Summary
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.
As Senior Manager, Knowledge Management & Communications, you will own the strategy, architecture, and execution of how information is created, maintained, and delivered across Patient Services at scale with AI and automation at its core.
The company offers a highly collaborative environment dedicated to inventing new ways to improve the lives of customers and is an equal opportunity employer valuing diversity.
Matching Summary
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.
Skills & Requirements
Must-have
AI-enabled knowledge management ecosystem
Large Language Model (LLM) tools
Content lifecycle management
Internal communications leadership
Regulated healthcare environment
Enterprise KM platforms
Remote and hybrid work flexibility
Nice-to-have
Cross-functional collaboration
Data-driven content optimization
Coaching and team leadership
Customer service operations experience
Builder's mindset for knowledge infrastructure
Key Requirements
Bachelor's degree or equivalent experience
7+ years in knowledge management or content strategy
3+ years managing and developing people
Experience leading AI or technology-forward initiatives