Customer Service Representative

Animalemergencyhospital

Cisco, TX, United States
**
Professional phone etiquette
Prioritize and complete tasks
Problem solving and adaptability
** Animal Emergency Hospital in Cisco, TX is seeking a Client Service Representative (CSR) to provide exceptional service and create a welcoming environment for clients. The role involves managing phone communications, appointment scheduling, and client interactions, with a focus on empathy and problem-solving. **

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success, empowering team members with the resources, support, and opportunities needed to thrive.

Matching Summary

Match Score: 75

** Animal Emergency Hospital in Cisco, TX is seeking a Client Service Representative (CSR) to provide exceptional service and create a welcoming environment for clients. The role involves managing phone communications, appointment scheduling, and client interactions, with a focus on empathy and problem-solving. **

Skills & Requirements

Must-have

  • professional phone etiquette
  • prioritize and complete tasks
  • problem solving and adaptability
  • computer efficiency
  • detail-oriented

Nice-to-have

  • empathize with clients
  • remain calm in emergencies
  • create welcoming environment

Key Requirements

  • HS Diploma or educational equivalent
  • Excellent customer service skills
  • Available to work weekends and holiday rotations
  • Experience with Veterinary Electronic Medical Records (preferred)
  • One year of customer service representative experience (preferred)
  • Knowledge of veterinary medical terminology and procedures (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter