Financial Aid Professional I

University of Arkansas, Fayetteville

Fayetteville, Arkansas, United States
Base: $39,930.00; bonus/equity: not specified; ben...
Customer service skills
Financial aid application process
Academic scholarship applications
The Financial Aid Professional I greets office visitors and provides customer service to students and parents concerning the financial aid and academic scholarship application processes

Job Summary

  • The Financial Aid Professional I greets office visitors and provides customer service to students and parents concerning the financial aid and academic scholarship application processes.
  • This position assists in the call center as necessary, prepares electronic files for weekly meetings, and maintains the general financial aid email account, responding in a timely and courteous manner.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

The Financial Aid Professional I greets office visitors and provides customer service to students and parents concerning the financial aid and academic scholarship application processes.

Salary

Base: $39,930.00; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Customer service skills
  • Financial aid application process
  • Academic scholarship applications
  • Timely and courteous communication

Nice-to-have

  • Work-life balance
  • Collaborative work environment
  • Transformational opportunities

Key Requirements

  • Associate's degree
  • Bachelor's degree in business administration or related field
  • Experience in higher education setting
  • Professional office customer service experience
  • Proof of legal authority to work in the US

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter