Guest Services Agent, Full-time

Ala Moana Hotel by Mantra

Honolulu, HI, United States
$28.67 - $35.84 ph; not specified; not specified
On-site
Exceptional customer service skills
Highly organized
Passion for hospitality
The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries

Job Summary

  • The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries.
  • As part of the Front Office team, the ideal candidate innately possesses exceptional customer service skills, is highly organized and has a passion for hospitality.
  • Accor Hotels offer opportunities, growth, and a culture of inclusion to let each individual shine.

Matching Summary

The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries.

Salary

$28.67 - $35.84 per hour; Not specified; Not specified

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Highly organized
  • Passion for hospitality
  • Prompt and courteous service
  • Accurate registration process
  • Respond to guest inquiries

Nice-to-have

  • Helpful and accommodating
  • Knack for problem solving
  • Energized by helping others
  • Nurture real passion for service
  • Culture of inclusion

Key Requirements

  • High school diploma or equivalent
  • Communicate in English
  • Previous customer experience
  • Work effectively under pressure
  • Exceptional problem solving skills
  • Maintain composure in difficult situations
  • Work independently or part of a team

Work Rights

Not specified

Tailored Resume

Cover Letter