Customer Experience Specialist Ii, Cas

Thermo Fisher Scientific UK

Bangalore, India
Customer allegiance score expertise
Strong analytical skills
Experience with microsoft applications
Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer

Job Summary

  • Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer.
  • The CX Specialist II will work with the Global Life Sciences Customer Experience organization and own LPG CAS Program operations.
  • This role requires excellent communication skills and a strong customer-centric mindset.

Matching Summary

Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer.

Skills & Requirements

Must-have

  • Customer Allegiance Score expertise
  • Strong analytical skills
  • Experience with Microsoft applications

Nice-to-have

  • Project management experience
  • Passion for innovation
  • Ability to work independently

Key Requirements

  • Bachelor’s degree in business
  • 7+ years experience in customer service
  • Strong business acumen

Work Rights

Not specified

Tailored Resume

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