Reservation Agent

Sofitel Brisbane Central

Khao Lak, Thailand
On-site
Maximize revenue
Excellent customer service
Opera and tars systems
Accountable for maximizing revenue by converting reservation inquiries in accordance with the hotel selling strategy and providing an excellent standard of customer service

Job Summary

  • Accountable for maximizing revenue by converting reservation inquiries in accordance with the hotel selling strategy and providing an excellent standard of customer service.
  • To be fully knowledgeable in the operation, functionality, and standards required in using Opera and TARS Systems.
  • A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience.

Matching Summary

Accountable for maximizing revenue by converting reservation inquiries in accordance with the hotel selling strategy and providing an excellent standard of customer service.

Skills & Requirements

Must-have

  • maximize revenue
  • excellent customer service
  • Opera and TARS Systems
  • adhere to selling strategies
  • update special requests and billing

Nice-to-have

  • knowledge of local area
  • working together
  • supporting each other
  • providing best guest experience

Key Requirements

  • Previous experience in hotel reservations
  • Excellent communication skills
  • Familiarity with hotel reservation systems
  • Strong attention to detail
  • Ability to work under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter