The Operations Manager is responsible for overseeing the daily operations of the national workers' compensation self-insurance program while ensuring strict compliance with federal and state regulations
Job Summary
The Operations Manager is responsible for overseeing the daily operations of the national workers' compensation self-insurance program while ensuring strict compliance with federal and state regulations.
This role requires leading and mentoring a team of claims and operations staff to foster a collaborative environment that promotes professional development and high performance.
The position involves utilizing data analytics to drive decision-making, prepare regular performance reports for senior management, and serve as the primary point of contact for internal and external stakeholders.
Matching Summary
The Operations Manager is responsible for overseeing the daily operations of the national workers' compensation self-insurance program while ensuring strict compliance with federal and state regulations.
Skills & Requirements
Must-have
Workers' compensation management experience
Claims process monitoring and resolution
Federal and state regulatory compliance
Team leadership and performance evaluation
Data analytics for operational improvement
Nice-to-have
Collaborative work environment fostering
Professional development mentorship skills
Stakeholder engagement and advisory role
Process improvement best practices
Integrated team leadership across functions
Key Requirements
Bachelor's degree in business administration or Risk Management
Minimum 5 years of workers' compensation management experience
Proven track record in claims management and operations
Strong leadership and team management capabilities
Proficiency in relevant software and data management tools