Retail Equipment Services Lead

DICK'S Sporting Goods

Washingtonian MD, US
Base: $20.00 - $28.00 ph; bonus/equity: not specif...
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Bike assembly and minor repairs
Snow equipment waxing and sharpening
Shop scheduling and production monitoring
** DICK'S Sporting Goods is seeking a Retail Equipment Services Lead for their Washingtonian MD location, responsible for operating the service department, maintaining and repairing sporting equipment, and providing excellent customer service. The ideal candidate will have prior retail and shop experience, alongside leadership skills to manage a team of technicians. **

Job Summary

  • The Equipment Services Lead is responsible for operating the store's service department while maintaining high quality and safety standards.
  • This role involves leading a team in building, maintaining, and repairing various equipment including bicycles and snow gear.
  • Candidates must have flexible availability including nights, weekends, and holidays to meet customer demand.

Matching Summary

Match Score: 75

** DICK'S Sporting Goods is seeking a Retail Equipment Services Lead for their Washingtonian MD location, responsible for operating the service department, maintaining and repairing sporting equipment, and providing excellent customer service. The ideal candidate will have prior retail and shop experience, alongside leadership skills to manage a team of technicians. **

Salary

Base: $20.00 - $28.00 per hour; Bonus/Equity: Not specified; Benefits: Generous suite of benefits offered

Skills & Requirements

Must-have

  • Bike assembly and minor repairs
  • Snow equipment waxing and sharpening
  • Shop scheduling and production monitoring
  • Team training and certification management
  • Customer service and product education

Nice-to-have

  • Previous retail sales experience preferred
  • Experience managing a team of technicians
  • Knowledge of high-end equipment repair
  • Ability to work flexible shifts including nights

Key Requirements

  • 2+ years shop experience in assembly and repair
  • Prior retail or customer-focused experience preferred
  • Experience managing a team preferred

Work Rights

Not specified

Tailored Resume

Cover Letter