Cx Specialist (french & English Speaker)

Too Good To Go

Ontario, Canada
Base: 48k - 50k cad py; bonus/equity: not specifie...
On-site
Bilingual english and french
Customer service experience
Email, chat, and phone support
Be the face for our users and partners and turn them into ambassadors by providing efficient and friendly customer care

Job Summary

  • Be the face for our users and partners and turn them into ambassadors by providing efficient and friendly customer care.
  • Answer all questions through some of our Social Media tools (Facebook, App Store, Play Store and Google Reviews).
  • We are looking for a bilingual Customer Experience Specialist (English & French) to join our Canada superstar team at Too Good To Go.

Matching Summary

Be the face for our users and partners and turn them into ambassadors by providing efficient and friendly customer care.

Salary

Base: 48k - 50k CAD per annum; Bonus/Equity: Not specified; Benefits: Health insurance and RRSP matching

Skills & Requirements

Must-have

  • Bilingual English and French
  • Customer service experience
  • Email, chat, and phone support
  • Social media customer service

Nice-to-have

  • Brand ambassador
  • Inspire sustainable behavior
  • Team player
  • Detail-oriented

Key Requirements

  • Full written and verbal proficiency in French and English
  • Experience working with CRMs
  • Based in Ontario
  • Availability to work Saturday to Wednesday

Work Rights

Not specified

Tailored Resume

Cover Letter