Customer Care Representative - Hamilton, On

Connect Hearing

Hamilton, Canada
Base: $20-$23ph; bonus/equity: eligible for monthl...
On-site
Exceptional customer service
Scheduling appointments
Managing client accounts
Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands

Job Summary

  • Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands.
  • A day in the life of a Customer Care Representative involves providing exceptional customer service in person, over the phone and by email, scheduling appointments, and managing client accounts.
  • This role offers an hourly wage of $20–$23, Extended Health Benefits Package from day one, 3 weeks vacations to start, and eligible for Monthly Bonus.

Matching Summary

Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands.

Salary

Base: $20-$23/hour; Bonus/Equity: Eligible for Monthly Bonus; Benefits: Extended Health Benefits Package

Skills & Requirements

Must-have

  • exceptional customer service
  • scheduling appointments
  • managing client accounts
  • third-party billing operations
  • assist with device repairs

Nice-to-have

  • passion for helping others
  • can-do attitude
  • love to learn
  • passionate about growing knowledge

Key Requirements

  • strong communication skills
  • customer service skills
  • experience with accounts receivable
  • willing to learn

Work Rights

Not specified

Tailored Resume

Cover Letter