Técnico De Soporte (presencial En Mty- Proyecto Temporal)
DXC Technology Australia & New Zealand
Monterrey, Mexico
Hardware and software troubleshooting
User support
Preventive and corrective maintenance
As a field support representative, you will proactively work and interact with end-users on the client's site to resolve any IT-related incidents/requests
Job Summary
As a field support representative, you will proactively work and interact with end-users on the client's site to resolve any IT-related incidents/requests.
You will manage preventive and corrective troubleshooting of laptops and desktop equipment, providing support at levels 1, 2, and 3 for hardware, software, and networks.
Join a team that works to create a culture of learning, diversity, and inclusion and is dedicated to strong ethics and corporate citizenship.
Matching Summary
As a field support representative, you will proactively work and interact with end-users on the client's site to resolve any IT-related incidents/requests.
Skills & Requirements
Must-have
Hardware and software troubleshooting
User support
Preventive and corrective maintenance
Ticket resolution and tracking
Active communication skills
Nice-to-have
Teamwork
High customer satisfaction
Learning culture
Diversity and inclusion
Key Requirements
3-5 years of experience in the technology industry