Job Summary

• As the Digital Tech Support Analyst, you will be responsible for monitoring overall performance of assigned digital products and handling customer issues through resolution.
• Cat Technology collaborates with partners across the Caterpillar enterprise to advance technologies including autonomy and automation, which helps enhance site safety, productivity and efficiency across customer operations worldwide.
• Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.

Matching Summary

Salary

Base: $97,530.00 - $146,290.00; Bonus/Equity: Incentive bonus; Benefits: Medical, dental, and vision benefits, Paid time off plan, 401(k) savings plans, Health Savings Account, Flexible Spending Accounts, Health Lifestyle Programs, Employee Assistance Program, Voluntary Benefits and Employee Discounts, Career Development, Disability benefits, Life Insurance, Parental leave, Adoption benefits, Tuition Reimbursement

Skills & Requirements

Key Requirements

• college or university degree
• technical certification
• equivalent experience
• infrastructure system administration experience
• product support experience
• Ethernet and CAN data captures background

Work Rights