Site Service Manager

JLL UK

Tokyo, Japan
Leadership & team management
Client & stakeholder management
Operations standardization
As an experienced SSM, you will actively encourage an environment of teamwork, cooperation, and high performance, realizing that the team’s success is your success

Job Summary

  • As an experienced SSM, you will actively encourage an environment of teamwork, cooperation, and high performance, realizing that the team’s success is your success.
  • You will drive the further development of SOPs, ensuring smooth procedural implementation, focusing on simplification and accuracy to ensure reliability and consistency of delivery.
  • Oversee all vendor contracts to ensure professional delivery, value-for-money outcomes, and regular re-negotiation to provide the best value to the Client.

Matching Summary

As an experienced SSM, you will actively encourage an environment of teamwork, cooperation, and high performance, realizing that the team’s success is your success.

Skills & Requirements

Must-have

  • Leadership & Team Management
  • Client & Stakeholder Management
  • Operations Standardization
  • Financial Stewardship
  • Safety & Compliance
  • Vendor Contract Oversight

Nice-to-have

  • Proactive people management style
  • Advanced emotional intelligence
  • Strategic partnership with client
  • Data-driven decision making
  • Quest for excellence in service delivery

Key Requirements

  • Minimum 5-7 years experience in people operations
  • Facilities Management or premium Hospitality experience
  • Proven track record as Site Service Manager
  • Strong understanding of Project Management methodologies
  • Demonstrated experience handling complex client matters
  • Solid understanding of financial systems, budgeting, and spend management
  • Experience in vendor management and contract oversight

Work Rights

Not specified

Tailored Resume

Cover Letter