Assistant Sales Manager (Reactive)

FRASERS HOUSE, A LUXURY COLLECTION HOTEL, SINGAPORE

Singapore, Singapore, Singapore
Not specified (assumed to be in-person based on hotel setting)
Resolve guest calls and requests
Process marriott rewards reservations
Maintain professional appearance and confidentiality
The Assistant Sales Manager position at Frasers House, a luxury collection hotel in Singapore, involves managing guest interactions, processing reservations, and utilizing sales techniques to enhance revenue and guest loyalty. The role emphasizes guest service, teamwork, and adherence to company standards while maintaining a positive work environment

Job Summary

  • The role involves resolving guest calls, requests, and problems while utilizing sales techniques to maximize revenue.
  • Employees are responsible for processing all reservation requests, changes, and cancellations via phone, fax, or mail.
  • The position requires assisting management in training staff and maintaining strict adherence to company policies and brand image.

Matching Summary

Match Score: 75

The Assistant Sales Manager position at Frasers House, a luxury collection hotel in Singapore, involves managing guest interactions, processing reservations, and utilizing sales techniques to enhance revenue and guest loyalty. The role emphasizes guest service, teamwork, and adherence to company standards while maintaining a positive work environment.

Skills & Requirements

Must-have

  • Resolve guest calls and requests
  • Process Marriott Rewards reservations
  • Maintain professional appearance and confidentiality

Nice-to-have

  • Up-selling techniques for revenue maximization
  • Training and motivating employees
  • Positive working relationship development

Key Requirements

  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • No supervisory experience required

Work Rights

Not specified

Tailored Resume

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