You will assume responsibility of the hotel overnight in a high trust position that requires maturity and great use of initiative with an ability to work across teams and drive and maintain guest service excellence
Job Summary
You will assume responsibility of the hotel overnight in a high trust position that requires maturity and great use of initiative with an ability to work across teams and drive and maintain guest service excellence.
This is a great opportunity to join our Front Office Team as an Assistant Night Manager handling all aspects of Front Office operations and assisting with basic F&B, Housekeeping or Maintenance issues to ensure the highest standard of service.
We offer access to our Accor Academy to earn while you learn, flexibility to ensure work-life balance, and incredible Accor Heartist benefits including discounted food and beverage, accommodation worldwide, and an employee assistance program.
Matching Summary
You will assume responsibility of the hotel overnight in a high trust position that requires maturity and great use of initiative with an ability to work across teams and drive and maintain guest service excellence.
Skills & Requirements
Must-have
Night Auditor experience
Operating PMS Opera Cloud
Cashiering and reconciliation
Overnight hotel safety and security
Guest complaint resolution
Flexible availability including weekends
Nice-to-have
Positive mindset and can-do attitude
Supportive and hands-on work style
Excellent organizational and management skills
Passion for guest engagement
Ability to multitask and prioritize under pressure
Inclusive and welcoming team culture
Key Requirements
Minimum 12-18 months Night Auditor experience
Valid Manager’s Certificate
Full working rights for New Zealand
New Zealand Permanent Residency or Citizenship required
Work Rights
Full working rights for New Zealand required (Permanent Residency or Citizenship)