Patient Access Representative I

bwh.harvard.edu

Boston, Massachusetts, United States
Base: $17.71 - $25.28phly; bonus/equity: not speci...
Fully remote
Verify insurance coverage and pre-authorization
Collect patient demographics and insurance info
Resolve insurance and billing issues
The role is responsible for ensuring all necessary information is accurately collected and recorded to facilitate patient care and billing processes

Job Summary

  • The role is responsible for ensuring all necessary information is accurately collected and recorded to facilitate patient care and billing processes.
  • Employees will greet patients professionally, verify insurance coverage, and resolve billing-related issues while maintaining high customer service standards.
  • Mass General Brigham offers competitive base pay, comprehensive benefits, career advancement opportunities, and recognition programs for team members.

Matching Summary

The role is responsible for ensuring all necessary information is accurately collected and recorded to facilitate patient care and billing processes.

Salary

Base: $17.71 - $25.28/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses

Skills & Requirements

Must-have

  • Verify insurance coverage and pre-authorization
  • Collect patient demographics and insurance info
  • Resolve insurance and billing issues
  • Adhere to HIPAA regulations
  • Strong customer service skills

Nice-to-have

  • Ability to work in fast-paced environment
  • Team-oriented setting collaboration
  • Professional communication skills
  • Positive patient experience focus

Key Requirements

  • High School Diploma or Equivalent
  • 2-3 years healthcare experience
  • Experience in patient access and registration
  • Knowledge of medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter