This role will lead a team of UK Casualty Motor Claims Adjusters who predominantly handle Third Party Property Damage motor claims but may also encompass some credit hire and bodily injury claims
Job Summary
This role will lead a team of UK Casualty Motor Claims Adjusters who predominantly handle Third Party Property Damage motor claims but may also encompass some credit hire and bodily injury claims.
You will work closely with the UK Head of Motor Claims to ensure the delivery of operational, service and technical excellence whilst promoting AIG’s core values.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.
Matching Summary
This role will lead a team of UK Casualty Motor Claims Adjusters who predominantly handle Third Party Property Damage motor claims but may also encompass some credit hire and bodily injury claims.
Skills & Requirements
Must-have
Complex Motor Claims Handling
Third Party Property Damage Claims
Credit Hire and Bodily Injury Claims
Operational Controls and Claims Governance
Technical Support and Claims Handling Judgement
Talent Development and Performance Feedback
Continuous Improvement Cost Control
Nice-to-have
Positive and Proactive Mindset
Collaborative and Strategic Approach
Empathy and Efficiency in Service
In-person Collaboration Culture
Key Requirements
Experience leading and motivating teams
Sound technical knowledge of Casualty Motor claims
Experience handling claims up to $500,000 USD
Excellent verbal and written communication skills
Knowledge of current motor market operations
Strategic mindset for claims spend control
Excellent knowledge of Pre-Action Protocols for Motor Claims