Sr Manager, Solutions Engineering

TWILIO SINGAPORE PTE. LTD.

Singapore, Singapore
Not specified; not specified; competitive pyy, gen...
**
7+ years saas or cpaas industry experience
3+ years people leadership experience
Expertise in contact centre and ip-based telephony
** Twilio Singapore is seeking a Senior Manager for Solutions Engineering to lead a team focused on customer engagement solutions within the CPaaS market. The ideal candidate will have extensive experience in SaaS or CPaaS, proven leadership abilities, and a strong technical background in communications technologies. **

Job Summary

  • This role involves leading a team of Solutions Engineers to support some of the largest and fastest-growing companies globally.
  • The position requires partnering with sales leadership to set strategy for finding, closing, and supporting opportunities in the sales funnel.
  • Twilio offers competitive pay, generous time off, parental leave, healthcare, and a retirement savings program.

Matching Summary

Match Score: 75

** Twilio Singapore is seeking a Senior Manager for Solutions Engineering to lead a team focused on customer engagement solutions within the CPaaS market. The ideal candidate will have extensive experience in SaaS or CPaaS, proven leadership abilities, and a strong technical background in communications technologies. **

Salary

Not specified; Not specified; Competitive pay, generous time off, ample parental and wellness leave, healthcare, retirement savings program

Skills & Requirements

Must-have

  • 7+ years SaaS or CPaaS industry experience
  • 3+ years people leadership experience
  • Expertise in contact centre and IP-based telephony
  • Experience with cloud platforms AWS Azure Google Cloud
  • Strong understanding of developer adoption cycle

Nice-to-have

  • Cross-functional pre-sales or post-sales consulting experience
  • Experience with software engineering or product management
  • Comfortable working with ambiguity and solving problems proactively
  • Hands-on approach to customer blocking issues

Key Requirements

  • BS in Computer Science or equivalent software engineering experience
  • Proven track record of building high performance teams
  • Superior written and verbal communication skills
  • Experience with sales methodologies

Work Rights

Not specified

Tailored Resume

Cover Letter