Agente De Recepción

Hotel Chadstone Melbourne MGallery

Mexico City, Mexico
**
Bilingual english spanish required
Opera cloud or similar pms experience
Check-in and check-out procedures
** This job posting is for a Reception Agent at Hotel Chadstone Melbourne MGallery in Mexico City, seeking individuals who can provide exceptional customer service during check-in and check-out processes. The position emphasizes the importance of interpersonal skills, problem-solving abilities, and familiarity with hotel management systems. **

Job Summary

  • The role involves greeting guests warmly and managing their check-in and check-out processes with sincerity and sophistication.
  • Candidates must be bilingual and possess prior experience with the Opera Cloud system to handle reservations and financial transactions accurately.
  • The position requires creating memorable guest experiences while adhering to strict security, hygiene, and operational protocols.

Matching Summary

Match Score: 75

** This job posting is for a Reception Agent at Hotel Chadstone Melbourne MGallery in Mexico City, seeking individuals who can provide exceptional customer service during check-in and check-out processes. The position emphasizes the importance of interpersonal skills, problem-solving abilities, and familiarity with hotel management systems. **

Skills & Requirements

Must-have

  • Bilingual English Spanish required
  • Opera Cloud or similar PMS experience
  • Check-in and check-out procedures
  • Cash handling and credit policies
  • PCI compliance and data confidentiality

Nice-to-have

  • Strong interpersonal communication skills
  • Upselling and revenue generation
  • Team collaboration and empathy
  • Problem-solving in high-volume environments
  • Knowledge of hotel services and amenities

Key Requirements

  • Fluency in English and Spanish
  • Experience with Opera Cloud system
  • Previous receptionist experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter