3-5 years organizational change management experience
Proven facilitation of workshops and meetings
Advanced or fluent english language skills
Salesforce is seeking a Change Management Consultant to drive user adoption and maximize business value from technological innovations within their CRM platform. The ideal candidate should have experience in Organizational Change Management, strong communication skills, and be proactive in facilitating change
Job Summary
This role serves as a catalyst ensuring technological innovation translates into real business value through user adoption within the Salesforce ecosystem.
The position requires creating strategic change management plans that define adoption goals and risk mitigation for digital transformation projects.
Joining the Experience Services team offers opportunities to mentor peers, share knowledge, and actively participate in the Salesforce community to advocate for Change Management.
Matching Summary
Match Score: 85
Salesforce is seeking a Change Management Consultant to drive user adoption and maximize business value from technological innovations within their CRM platform. The ideal candidate should have experience in Organizational Change Management, strong communication skills, and be proactive in facilitating change.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
3-5 years Organizational Change Management experience
Proven facilitation of workshops and meetings
Advanced or fluent English language skills
Experience with Agile and Waterfall methodologies
Knowledge of Prosci, Kotter, or McKinsey frameworks
Nice-to-have
Salesforce cloud knowledge or certifications
Spanish or Portuguese language proficiency
Familiarity with Tableau or PowerBI tools
Experience in Design Thinking co-creation
Background in Conversation Design for agents
Key Requirements
Minimum 3-5 years OCM project experience
Fluent English required for global collaboration
Proven workshop leadership experience
Mastery of change methodologies like Prosci or ADKAR (preferred)