Investigator

Youi

Chermside, Australia
Not specified; not specified; 22 days annual leave...
On-site
Prior experience in conducting interviews
Obtaining statements from involved parties
Familiarity with general insurance code of practice
Youi is seeking a Claims Investigator for their Chermside, Australia office. The role involves conducting thorough investigations of insurance claims, requiring strong interpersonal skills, empathy, and adherence to insurance policies

Job Summary

  • This role focuses on conducting thorough investigations to balance customer care with business policy adherence.
  • Employees benefit from a 9-day fortnightly roster with every Friday off as a RDO.
  • The company offers real pathways to grow careers with internal promotions and ongoing coaching.

Matching Summary

Match Score: 85

Youi is seeking a Claims Investigator for their Chermside, Australia office. The role involves conducting thorough investigations of insurance claims, requiring strong interpersonal skills, empathy, and adherence to insurance policies.

Salary

Not specified; Not specified; 22 days annual leave plus volunteer leave and yearly salary reviews

Skills & Requirements

Must-have

  • Prior experience in conducting interviews
  • Obtaining statements from involved parties
  • Familiarity with General Insurance Code of Practice

Nice-to-have

  • Strong interpersonal and empathy skills
  • Ability to present findings at Claims Forum
  • Negotiation skills for dispute resolution
  • Logical thinking for pattern identification

Key Requirements

  • Background in investigation or claims practices
  • Understanding of insurance policies and terms
  • Experience evaluating complex claim circumstances

Work Rights

Not specified

Tailored Resume

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