Not specified; generous discounts from over 350 re...
Fully remote
Claims management experience
Customer service skills
Allied health experience
The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to support recovery and return to work
Job Summary
The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to support recovery and return to work.
EML offers a supportive learning culture with full training provided, allowing candidates without prior case management experience to thrive.
Employees benefit from flexible working arrangements including up to 3 days of remote work per week after training completion.
Matching Summary
The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to support recovery and return to work.
Salary
Not specified; Generous discounts from over 350 retailers; Annual company incentive scheme plus salary reviews
Skills & Requirements
Must-have
Claims management experience
Customer service skills
Allied health experience
Stakeholder engagement
Legislative compliance knowledge
Nice-to-have
Personal injury scheme experience
Empathetic approach
Resilient and motivational style
Outcome-focused mindset
Strong written communication
Key Requirements
Demonstrated experience in claims management OR strong customer service skills OR allied health experience
Personal injury experience in alternative schemes is highly desirable
Highly developed written and verbal communication skills