Non-medical Claims, Analyst

AIA Group

Kuala Lumpur, Malaysia
Process major claims
Meet department goals
Compliance with procedure
Process incontestable and contestable major claims in individual life policies to ensure administration meets department goals and aligns with corporate strategy

Job Summary

  • Process incontestable and contestable major claims in individual life policies to ensure administration meets department goals and aligns with corporate strategy.
  • Review pending cases monthly to reduce pend ratio, monitor close file reviews for timely provision reversal, and achieve a low error rate with zero recurrence.
  • Build a career with AIA Group as they help customers and the community live Healthier, Longer, Better Lives.

Matching Summary

Process incontestable and contestable major claims in individual life policies to ensure administration meets department goals and aligns with corporate strategy.

Skills & Requirements

Must-have

  • Process major claims
  • Meet department goals
  • Compliance with procedure
  • Claims productivity and accuracy
  • Attend to enquiries promptly

Nice-to-have

  • Healthier, Longer, Better Lives
  • Inspiring and supportive leaders
  • Customer service oriented
  • Positive attitude and interpersonal skills

Key Requirements

  • Bachelor's degree or equivalent
  • Minimum 5 years insurance industry experience
  • Independent and self-starter
  • Spoken and written English and Malay
  • Knowledge in claims assessments, FSA 2013

Work Rights

Not specified

Tailored Resume

Cover Letter