Technical Lead - Fsm

Service Stream

Melbourne, VIC, Australia
Hybrid
Servicenow fsm hands-on expertise
Technical architecture and design
Code quality and testing discipline
Step into the Technical Lead – Field Service Management (FSM) role and make your mark at the heart of Service Stream’s enterprise FSM platform

Job Summary

  • Step into the Technical Lead – Field Service Management (FSM) role and make your mark at the heart of Service Stream’s enterprise FSM platform.
  • You’ll collaborate with the Technical Lead – Integration, Functional Lead, operational stakeholders, and technology teams as the go-to technical authority for FSM technical architecture, development, and configuration.
  • Benefits of working with us include Flexible working – genuine flexibility options available, Growth – national career pathways across multiple business units, and Discounts – retail partners including Woolworths, Airbnb, JB Hi‑Fi, Bupa and more.

Matching Summary

Step into the Technical Lead – Field Service Management (FSM) role and make your mark at the heart of Service Stream’s enterprise FSM platform.

Skills & Requirements

Must-have

  • ServiceNow FSM hands-on expertise
  • Technical architecture and design
  • Code quality and testing discipline
  • Application development best practices
  • Technical governance across releases
  • Root cause analysis and technical debt reduction

Nice-to-have

  • Influence delivery teams and vendors
  • Uplift developers and analysts
  • Defence, Telco, Transport or Utilities domains
  • Complex field operations environments
  • Mobile workforce platforms

Key Requirements

  • Australian Citizen
  • 10+ years' experience in Field Systems
  • Bachelor’s degree in IT or equivalent

Work Rights

Australian Citizen required

Tailored Resume

Cover Letter