Mitarbeiter:innen Für Den Deutschsprachigen Produkt- Und Kundendienst (m/w/d)
Dexcom Inc
Vilnius, Lithuania
Base: €1,643.33 to €2,030.00 gross pm; bonus/equit...
Hybrid
Fluent german language skills (b2)
Good english proficiency
Experience with crm systems
The role involves serving as the central contact point for customer inquiries, product support, and document management
Job Summary
The role involves serving as the central contact point for customer inquiries, product support, and document management.
Employees will provide technical guidance on mobile apps, cloud platforms, and hardware devices while ensuring high standards of data privacy and compliance.
The company offers a hybrid work model, monthly language premiums, and comprehensive benefits including health insurance and wellness programs.
Matching Summary
The role involves serving as the central contact point for customer inquiries, product support, and document management.
Salary
Base: €1,643.33 to €2,030.00 gross per month; Bonus/Equity: Not specified; Benefits: Comprehensive package including health insurance, pension, and wellness programs
Skills & Requirements
Must-have
Fluent German language skills (B2)
Good English proficiency
Experience with CRM systems
Microsoft Office software proficiency
Mobile app and cloud platform knowledge
Nice-to-have
Strong communication skills
Problem-solving abilities
Detail-oriented approach
Team collaboration experience
Previous customer service background
Key Requirements
German B2 level or higher
Located in Lithuania or willing to relocate
Prior experience in customer service or technical support preferred
Work Rights
Must be located in Lithuania or willing to relocate