Service Technician

KONE ELEVATORS PTY

Hong Kong, Hong Kong
Not specified
Customer relationship management
Equipment safety and performance accountability
Service operations execution and reporting
KONE Elevators Pty is seeking a Service Technician in Hong Kong responsible for ensuring customer satisfaction through quality service, effective communication, and safety compliance. The position emphasizes proactive relationship management, accurate reporting, and adherence to safety standards within a collaborative work culture

Job Summary

  • The role is responsible for ensuring customer satisfaction through quality service and proactive communication on-site.
  • The technician is accountable for safe working environments, equipment performance, and precise reporting of work performed.
  • KONE promotes an innovative and collaborative culture valuing employee engagement, sustainability, and ethical business practices.

Matching Summary

Match Score: 85

KONE Elevators Pty is seeking a Service Technician in Hong Kong responsible for ensuring customer satisfaction through quality service, effective communication, and safety compliance. The position emphasizes proactive relationship management, accurate reporting, and adherence to safety standards within a collaborative work culture.

Skills & Requirements

Must-have

  • Customer relationship management
  • Equipment safety and performance accountability
  • Service operations execution and reporting
  • Safe working practices adherence
  • Proactive on-site communication
  • Inventory and stock management

Nice-to-have

  • Ambassador attitude towards customers
  • Training and coaching capabilities
  • Contribution to product and safety improvements
  • Collaborative and innovative working culture
  • Employee engagement focus
  • Sustainability and ethical business practices

Key Requirements

  • Familiarity with lift and associated technology
  • Ability to attend proposed training
  • Capability to provide training/coaching as required

Work Rights

Not specified

Tailored Resume

Cover Letter