Lead Key Account Manager

EML

Sydney, Australia
Fully remote
Workers compensation portfolio management
Lead and coach account managers
Manage complex workers compensation accounts
As a Lead Key Account Manager within our Specialised Insurance Group, this role oversees the HII and Trinity portfolios and leads a team of Key Account Managers managing complex workers compensation accounts across direct and broker channels

Job Summary

  • As a Lead Key Account Manager within our Specialised Insurance Group, this role oversees the HII and Trinity portfolios and leads a team of Key Account Managers managing complex workers compensation accounts across direct and broker channels.
  • The focus is on strengthening strategic relationships, lifting team capability and ensuring service delivery aligns with portfolio risk frameworks and shareholder expectations.
  • EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture, flexibility to work from home, and comprehensive learning and development opportunities.

Matching Summary

As a Lead Key Account Manager within our Specialised Insurance Group, this role oversees the HII and Trinity portfolios and leads a team of Key Account Managers managing complex workers compensation accounts across direct and broker channels.

Skills & Requirements

Must-have

  • Workers compensation portfolio management
  • Lead and coach account managers
  • Manage complex workers compensation accounts
  • Strengthen strategic relationships
  • Drive retention strategies
  • Market presence with industry partners

Nice-to-have

  • Foster a learning culture
  • Promote diversity and inclusion
  • Support work/life balance
  • Employee assistance program access

Key Requirements

  • 7+ years experience in workers compensation or insurance
  • Previous leadership experience managing teams
  • Strong understanding of NSW workers compensation legislation
  • Commercially astute with ability to assess employer risk
  • Confident engaging with senior stakeholders and executives

Work Rights

Not specified

Tailored Resume

Cover Letter