Clinical Effectiveness And Complaints Manager

bupa.co.uk

London, England, United Kingdom
Base: circa. £60,000py; bonus/equity: not specifie...
Managing complaints in healthcare
Strong conflict resolution skills
Excellent communication abilities
The Clinical Effectiveness & Complaints Manager plays a central role in delivering world-class, person-centred care

Job Summary

  • The Clinical Effectiveness & Complaints Manager plays a central role in delivering world-class, person-centred care.
  • You will oversee the hospital’s Clinical Effectiveness Programme and lead the complaints management framework.
  • Bupa encourages diversity and aims to treat all applicants fairly, offering reasonable adjustments as needed.

Matching Summary

The Clinical Effectiveness & Complaints Manager plays a central role in delivering world-class, person-centred care.

Salary

Base: Circa. £60,000pa; Bonus/Equity: Not specified; Benefits: Fantastic Benefits

Skills & Requirements

Must-have

  • Managing complaints in healthcare
  • Strong conflict resolution skills
  • Excellent communication abilities

Nice-to-have

  • Clinical healthcare leadership experience
  • Diversity and inclusion champion
  • Engagement with advocacy groups

Key Requirements

  • Significant experience in complaints management
  • Experience using risk management systems
  • Degree-level or higher academic study

Work Rights

Not specified

Tailored Resume

Cover Letter