Client Success Manager

The New York Times

New York, NY, United States
Base: $44.48 - $46.71 usd; bonus/equity: not speci...
On-site
Daily account management
Client relationship management
Advertising sales coordination
The mission of The New York Times is to seek the truth and help people understand the world, with independent journalism at its core

Job Summary

  • The mission of The New York Times is to seek the truth and help people understand the world, with independent journalism at its core.
  • As Client Success Manager, you will oversee customer success and retention for advertising clients, providing daily account management and acting as a key internal and client-facing liaison.
  • Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.

Matching Summary

The mission of The New York Times is to seek the truth and help people understand the world, with independent journalism at its core.

Salary

Base: $44.48 - $46.71 USD; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), paid time off, tuition reimbursement

Skills & Requirements

Must-have

  • Daily account management
  • Client relationship management
  • Advertising sales coordination
  • Campaign lifecycle management
  • Cross-functional team collaboration

Nice-to-have

  • Proactive client engagement
  • Strategic business development
  • Process improvement initiatives
  • Journalistic independence advocacy

Key Requirements

  • 1+ years digital/print advertising/media experience
  • Customer relationship management experience
  • Bachelor's Degree preferred
  • Digital media experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter