1st Level Support (m/w/d)

Genpt

Münster, Germany
1st level support experience
Knowledge of windows 10/11
Experience with servicenow
You will be the first point of contact in IT support, ensuring quick and reliable assistance for colleagues

Job Summary

  • You will be the first point of contact in IT support, ensuring quick and reliable assistance for colleagues.
  • Your responsibilities include documenting support requests and resolving tickets independently.
  • The company offers 30 days of vacation and opportunities for international career advancement.

Matching Summary

You will be the first point of contact in IT support, ensuring quick and reliable assistance for colleagues.

Skills & Requirements

Must-have

  • 1st Level Support experience
  • Knowledge of Windows 10/11
  • Experience with ServiceNow

Nice-to-have

  • Team-oriented and communicative
  • Knowledge of MS D365 and LFS
  • Ability to work under stress

Key Requirements

  • Completed training as IT specialist
  • Experience in IT support
  • Good German and English skills

Work Rights

Not specified

Tailored Resume

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