Your role is key to delivering exceptional service and supporting aftersales success
Job Summary
Your role is key to delivering exceptional service and supporting aftersales success.
Sime Motors Privileges, an employee benefits programme with discounted shopping across 100+, fuel, in-store discounts and more.
Health benefits including our Sime Motors Southern Cross Group scheme, offering discounted insurance premiums, free spinal, eye and hearing tests plus an annual flu vaccination every year and other wellbeing initiatives.
Matching Summary
Your role is key to delivering exceptional service and supporting aftersales success.
Skills & Requirements
Must-have
Handle high-volume inbound and outbound calls
Accurate data entry into CRM
Deliver exceptional customer service
Achieve and exceed KPIs
Professionalism in customer interactions
Nice-to-have
Proactive, sales-oriented mindset
Represent luxury automotive excellence
Reflect quality of prestigious brands
Key Requirements
Previous experience in call centre
Previous high-volume customer service experience
Strong attention to detail
Ability to work in a fast-paced environment
Automotive industry knowledge or OEM experience (preferred)