Suml Operations Training And Development Associate - Hybrid
Capital One
Plano, Texas, USA
$66,700 - $76,100 py
On-site
Agent training and nesting programs
Sources of truth for agents
Exceed standards of customer service
As an Operations Training and Development Associate, you support, develop, motivate, and strive to exceed standards of customer service and experience
Job Summary
As an Operations Training and Development Associate, you support, develop, motivate, and strive to exceed standards of customer service and experience.
You will be responsible for agent training and nesting programs.
You will ensure Set Up My Loan operations has the appropriate sources of truth for agents to reference.
Matching Summary
As an Operations Training and Development Associate, you support, develop, motivate, and strive to exceed standards of customer service and experience.