The role involves acting as a single point of contact for customers, users, and third-party service providers to ensure enterprise IT services are addressed
Job Summary
The role involves acting as a single point of contact for customers, users, and third-party service providers to ensure enterprise IT services are addressed.
Candidates will be responsible for monitoring enterprise IT networks, systems, and servers while handling hotline calls and emails within agreed timelines.
This position requires the ability to work 12-hour rotating day and night shifts including weekends and public holidays.
Matching Summary
Match Score: 75
The role involves acting as a single point of contact for customers, users, and third-party service providers to ensure enterprise IT services are addressed.