Systems Support Analyst

IQVIA UK

Istanbul, Turkey
Microsoft operating systems
Hardware support
Network support
IQVIA is an international company operating in over 100 countries, providing IT services in the healthcare sector and clinical research

Job Summary

  • IQVIA is an international company operating in over 100 countries, providing IT services in the healthcare sector and clinical research.
  • The role involves responding to user problems and requests via phone or email, analyzing them, and providing remote solutions.
  • Key responsibilities include providing first-level support, documenting tickets, conducting user training, and maintaining device inventory.

Matching Summary

IQVIA is an international company operating in over 100 countries, providing IT services in the healthcare sector and clinical research.

Skills & Requirements

Must-have

  • Microsoft operating systems
  • Hardware support
  • Network support
  • Office platform proficiency
  • Helpdesk/Help Desk experience
  • Software support experience
  • Advanced English proficiency

Nice-to-have

  • Customer-oriented perspective
  • Creative problem-solving
  • Effective communication skills
  • Presentable and professional demeanor
  • Strong social relationships
  • Desire for self-development
  • Analytical mindset

Key Requirements

  • 2-3 years of work experience
  • Associate's or Bachelor's degree in Electrical/Electronics/Computer Engineering or related fields
  • Experience with IPAD, IOS, Tablets
  • Willingness to work flexible hours including weekends
  • No travel restrictions
  • Completed military service for male candidates

Work Rights

Not specified

Tailored Resume

Cover Letter