Love Encore Delivery Specialist

Suburban Subaru

Troy, MI, United States
$60,000–$80,000 py
On-site
Subject matter expert on subaru features
Customer experience
Product education
The Love Encore Delivery Specialist at Suburban Subaru in Troy, MI, is responsible for ensuring new Subaru owners understand their vehicles and enhancing customer satisfaction through follow-up services. The role focuses on delivering an exceptional customer experience while managing program incentives and educational resources

Job Summary

  • The Subaru Star Delivery Specialist ensures new Subaru owners gain a thorough understanding of all Subaru features and technologies, providing an extraordinary customer experience.
  • This role involves coordinating follow-up and scheduling redeliveries between 14-60 days after initial delivery to improve customer retention.
  • The position offers a projected annual pay range of $60,000–$80,000 and includes comprehensive industry benefits.

Matching Summary

Match Score: 85

The Love Encore Delivery Specialist at Suburban Subaru in Troy, MI, is responsible for ensuring new Subaru owners understand their vehicles and enhancing customer satisfaction through follow-up services. The role focuses on delivering an exceptional customer experience while managing program incentives and educational resources.

Salary

$60,000–$80,000

Skills & Requirements

Must-have

  • Subject matter expert on Subaru features
  • Customer experience
  • Product education
  • Follow-up communication

Nice-to-have

  • HEART Pillars
  • Subaru Love Promise
  • Customer retention improvement

Key Requirements

  • Subaru Foundations Certification
  • Continuing product education
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

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