Application Support Senior Analyst – Assistant Vice President

Citi Handlowy

Base: $94,300.00 - $141,500.00; bonus/equity: not ...
Not specified (assumed to be hybrid or onsite based on the role's requirements).
5-8 years application support experience
Application stability and monitoring
Risk reconciliation and issue escalation
Citi Handlowy is seeking an Application Support Senior Analyst – Assistant Vice President to provide technical and business support for Citi applications. The ideal candidate will possess extensive experience in application support, strong analytical and communication skills, and a proactive approach to problem-solving

Job Summary

  • The role provides technical and business support for Citi Applications, ensuring quick resolutions to app issues and driving stability improvements.
  • Candidates are responsible for maintaining application systems, performing start-of-day checks, continuous monitoring, and regional handovers.
  • The position requires acting as a liaison between users, internal technology groups, and vendors while adhering to strict Service Level Agreements.

Matching Summary

Match Score: 85

Citi Handlowy is seeking an Application Support Senior Analyst – Assistant Vice President to provide technical and business support for Citi applications. The ideal candidate will possess extensive experience in application support, strong analytical and communication skills, and a proactive approach to problem-solving.

Salary

Base: $94,300.00 - $141,500.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 5-8 years Application Support experience
  • Application stability and monitoring
  • Risk reconciliation and issue escalation
  • Technical documentation development
  • Production release management

Nice-to-have

  • Programming language knowledge
  • Coaching and training new recruits
  • Strong diplomatic communication skills
  • Vendor management experience
  • Contingency planning expertise

Key Requirements

  • Bachelor's degree or equivalent experience
  • 5-8 years in Application Support role
  • Experience with problem management tools

Work Rights

Not specified

Tailored Resume

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